Policies and Procedures

A full list of our Policies and Procedures is available on request.


Behaviour Management

  • We believe that children flourish best when they know how they are expected to behave
  • We aim to provide an environment in which there is acceptable behaviour and where children learn to respect themselves, other people and their environment
  • We set clear and consistent rules and boundaries that are appropriate to the children’s ages and stages of development. When rules are set, children will be given reasons for them
  • If appropriate children will be included in decisions that affect them, such as making new rules to prevent negative situations from recurring
  • We follow a similar schedule each day to ensure a stable and familiar environment which we believe enables children to feel secure
  • We are firm, but fair in our management of behaviour and rules and boundaries apply to all children at all times to avoid confusion and resentment amongst the children
  • We support and work with parents to stop negative behaviour
  • We appreciate that children must learn concepts, language and concentration in order to control some aspects of their behaviour
  • We will help the children to understand their own rights and to challenge negative behaviour from other children



  • Children will never be disciplined for toilet training accidents
  • We never label children with negative words, only behaviour
  • We handle unacceptable behaviour in ways which are appropriate to the child’s age and stage of development including:
    • Distraction
    • Discussion - for example trying to see the other child’s point of view where a conflict has arisen
    • Withdrawing the child from the situation for a period of calm reflection
  • We never use any of the following forms of discipline:
    • Humiliation
    • Deprivation of food or drink
  • We avoid creating situations in which children receive adult attention only in return for undesirable behaviour. When children behave in unacceptable ways, we help them to understand the situation and how to cope more appropriately
  • Children will be disciplined according to their intentions and not the outcome of their behaviour
  • Members of staff will not raise their voices in the nursery unless to alert attention to a potential accident and only if there is no alternative course of action
  • In the event of extreme negative behaviour the incident will be recorded and the parent informed. If appropriate we will hold a meeting with the parent to try to ascertain the route of the problem and suggest ways in which we can work together to solve the problem
  • The nursery reserves the right to refuse a child immediately if their behaviour is a constant threat to other children or staff members in any way.
  • Examples of such behaviour are:
    • Physical abuse
    • Verbal abuse
    • Prejudices
    • Persistent damage to property
    • Persistent damage other children’s work.




Encouraging Positive Behaviour

  • The children will be encouraged to:
    • Act in a polite and considerate manner at all times
    • Respect themselves and one another
    • Accept the authority of the adults in charge
    • Share and take turns
    • Show kindness to all children especially those younger than themselves
  • They will be rewarded with adult attention and praise appropriate to the act
  • We operate a star chart system


Staff Role

  • Staff are made aware of both our Behaviour Management Policy and our Bullying Policy and are give our behaviour handbook to read prior to starting work at the nursery
  • The staff will model positive behaviour at all times as a moral framework for the children
  • Staff are kept up to date with legislation and research on handling children’s behaviour



We will not permit any form of bullying in the nursery


Bullying can be:

• Physical: pushing, kicking, hitting, biting etc. • Verbal: Name-calling, sarcasm, rumour spreading and teasing • Emotional: Excluding, ridicule, humiliation, tormenting • Racist: taunts, graffiti and gestures • E-bullying, via texts and social media sites


Being bullied can result in the victim having depression, low self-esteem, shyness, poor academic achievement, isolation and in extreme cases threatened or attempted suicide.


If a bully is left unchecked they will learn they can get away with violence and aggression. A bully has a higher chance of acquiring a criminal record and not being able to have good relationships when they become an adult.

If I have any concerns that a child in my care is being bullied in the nursery or is bullying, I will discuss the matter with you immediately. I will work with you to support your child to resolve the problem.


If your child is being bullied:

• I will reassure them that the bullying is not their fault • Tell them that I care about them and am 100% on their side • I will give them lots of praise, encouragement and responsibilities to help them feel valued • I will work with you to help the child to develop techniques to deal with the bully- assertiveness, walking away etc.


If your child is the bully:

• I will reassure your child that I still care about them but it is their behaviour I don’t like and I will work with them to help change this • I will work with your child to find ways to make amends for their actions • I will develop a reward structure for good behaviour.


• I will discuss the matter with you, not in front of your child, to see if there are any problems that may have triggered the bullying.


If you have any concerns regarding your child please discuss them with me as soon as possible. It is much better to deal with these problems before they become major issue


Physical Punishments

  • No member of staff will use or threaten a child with any form of physical punishment in the nursery
  • All staff are made aware of this policy and the difference between physical punishment and physical intervention


Physical Interventions

·Physical intervention will only ever be used to prevent a child from harming himself, another child or member of staff or from damaging property

  • In addition physical intervention will only be used if there is no alternative
  • Physical intervention will only ever be used with minimum force and for a minimum amount of time
  • If physical intervention is used it will be recorded in the Confidential Incidents Record and the parent informed at the earliest opportunity


Biting Policy

If a child is bitten that they are comforted and given lots of attention. Any first aid is applied correctly if required and the incident will be recorded and parents asked to sign.


If your child bites then we will remove them from the situation and explain to them, according to their age and understanding that biting is unacceptable behaviour.


If necessary we will exclude the child from an activity and use ‘time out’ until they are calm enough to return.  We will encourage the child to apologise to the child they have bitten and work with them to develop strategies to help them deal with the reasons.